User Agreement

1. Introduction

This User Agreement, the Mobile Application Terms of Use, and all policies and additional terms posted on and in our site, applications, tools and services (collectively “Services”) set out the terms on which Leavero offers you access to and use of our Services. You can find an overview of our policies here. The Mobile Application Terms of Use, all policies and additional terms posted on and in our Services are incorporated into this User Agreement. You agree to comply with all terms of this User Agreement when accessing or using our Services.

The entity you are contracting with is: LEAVERO (PRIVATE) LIMITED

2. About Leavero

Leavero is a marketplace that allows users to offer, sell and buy goods and services in various geographic locations using a variety of pricing formats. Leavero is not a party to contracts for sale between third-party sellers and buyers, nor is Leavero a traditional auctioneer.

Any guidance Leavero provides as part of our Services, such as pricing, shipping, listing, and sourcing is solely informational and you may decide to follow it or not. We may help facilitate the resolution of disputes between buyers and sellers through various programs. Unless otherwise expressly provided, Leavero has no control over and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of users’ content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.

3. Using Leavero

As a Buyer

In connection with using or accessing our Services you agree to comply with this User Agreement, our policies, our terms, and all applicable laws, rules, and regulations, and you will not:

breach or circumvent any laws, regulations, third-party rights or our systems, Services, policies, or determinations of your account status;

use our Services if you are not able to form legally binding contracts (for example, if you are under 18 years old), or are temporarily or indefinitely suspended from using our Services, or are a person with whom transactions are prohibited under economic or trade sanctions;

fail to pay for items purchased by you, unless you have a valid reason as set out in a Leavero policy, for example, the seller has materially changed the item’s description after you bid

take any action that may undermine the feedback or ratings systems

post false, inaccurate, misleading, deceptive, defamatory, or libelous content;

use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access our Services for any purpose, except with the prior express permission of Leavero;

As a Seller

In connection with using or accessing our Services you agree to comply with this User Agreement, our policies, our terms, and all applicable laws, rules, and regulations, and you will not:

fail to deliver items sold by you, unless you have a valid reason as set out in a Leavero policy;

manipulate the price of any item or interfere with any other user’s listings;

transfer your Leavero account (including feedback) and user ID to another party without our consent;

Share your log in credentials with any third parties. If you require that authorized third parties (employees, agents, etc.) have access to your account we offer a Multi-User Account Access program for that purpose.

create listings, post, or upload content in inappropriate categories or areas on our sites;

post false, inaccurate, misleading, deceptive, defamatory, or libelous content;

distribute viruses or any other technologies that may harm Leavero or the interests or property of users;

use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access our Services for any purpose, except with the prior express permission of Leavero;

Every Leavero seller must agree to the Leavero Money-back Guarantee Policy

If we believe you are abusing Leavero and/or our Services in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove, not display, and/or demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services.

If we believe you are violating our policies prohibiting Offers to buy or sell outside of Leavero, you may be subject to a range of actions, including limits on your buying and selling privileges, restrictions on listings and account features, suspension of your account, application of fees, and recovery of expenses for policy monitoring and enforcement. Also, as provided below in the Fees and Taxes section, if we believe you are violating our policy on buying or selling outside of Leavero, you may be charged final value fees.

We may cancel unconfirmed accounts or accounts that have been inactive for a substantial period of time. Additionally, we reserve the right to refuse, modify, or terminate all or part of our Services to anyone for any reason at our discretion.

4. Policy Enforcement

When a buyer or seller issue arises, we may consider the user’s performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers. The foregoing does not limit or impair our right to refuse, modify, or terminate all or part of our Services to anyone, or to terminate this agreement with anyone, for any reason at our discretion.

5. Fees and Taxes

The fees we charge sellers for using our Services are listed on our Selling fees pages. We may change our selling fees from time to time by posting the changes on the Leavero site fourteen (14) days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.

6. Listing Conditions

When listing an item for sale on our Services, you agree to comply with Leavero Listing policies and Selling policies and also agree that:

You assume full responsibility for the item offered and the accuracy and content of the listing,

Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances). Leavero can’t guarantee exact listing duration,

Your fixed-price listings may renew automatically every calendar month, based on the listing terms at the time, until all quantities sell or the listing is ended by you or Leavero, in its sole discretion,

The content you provide complies with all of our listing policies, including the Images, videos and text policy,

Content that violates any of Leavero’s policies may be modified, obfuscated or deleted at Leavero’s sole discretion,

We may revise product data associated with listings to supplement, remove, or correct information,

We strive to create a marketplace where buyers find what they are looking for. Therefore, the appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:
- item’s location, listing format, price and shipping cost, terms of service, end time, history, and relevance to the user query;
- seller’s history, including listing practices, Detailed Seller Ratings, Leavero policy compliance, feedback, and defect rate; and
- number of listings matching the buyer’s query,

To drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buye

Metatags and URL links that are included in a listing may be removed or altered,

We may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and/or current listings; results may vary for individual listings. To drive the recommendations experience, you agree that we may display the sales and performance history of your individual listings to other sellers,

For items listed in certain categories, subject to certain programs, and/or offered or sold at certain price points, Leavero may require the use of certain payment methods, subject to our Payments methods policy. For example, for inventory covered by authentication services, buyer and sellers may be subject to escrow and/or payment handling requirements,

You will not sell and will promptly remove all listings for any product recalled by a manufacturer or governmental agency if the sale of the product is prohibited by law or regulation or the product poses a health or safety hazard as specified by any governmental agency. Leavero has no responsibility or liability for the safety or performance of any product that you list or sell using our Services, including any product that is subject to a recall. You are solely responsible for any non-conformity or defect in, or compliance with any public or private recall of any product you list or sell using our Services,

Leavero may publish and promote your listings, including related content such as username, product reviews and feedback on the websites or in the applications, services and tools of other Leavero pvt ltd. corporate family members or cooperating third-party operators of websites, applications, services and tools.

7. Purchase Conditions

When buying an item using our Services, you agree to the Rules and policies for buyers and that:

You are responsible for reading the full item listing before making a bid or offer, buying, or committing to buy,
You enter into a legally binding contract to purchase an item when you buy, commit to buy an item, your offer for an item is accepted, or if you have the winning bid (or your bid is otherwise accepted),
For motor vehicles and real estate, a bid or offer initiates a non-binding transaction representing a buyer’s serious expression of interest in buying the seller’s item and does not create a formal contract between the buyer and the seller,
We do not transfer legal ownership of items from the seller to you,

8. Additional Terms

Leavero Money Back Guarantee

Most Leavero sales go smoothly, but if there’s a problem with a purchase covered by Leavero Money Back Guarantee, buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing. You agree to comply with the policy and permit us to make a final decision on any Leavero Money Back Guarantee case.

9. General

Except as otherwise provided in this User Agreement, if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions. In our sole discretion, we may assign this User Agreement, and in such event, we will post notice on www.leavero.com

Headings are for reference purposes only and do not limit the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

We may amend this User Agreement at any time by posting the amended terms on www.leavero.com . Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days’ notice by posting the amended terms. Additionally, we will notify you through the Leavero Message Center and/or by email. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and an Leavero representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment.

Without limiting Leavero’s ability to refuse, modify, or terminate all or part of our Services, Leavero may also terminate this Agreement with anyone at any time for any reason, at our sole discretion, by giving notice of such termination.

The policies and terms posted on our Services may be changed from time to time. Changes take effect when we post them on the Leavero Service.

The User Agreement and all terms and polices posted through our Services set forth the entire understanding and agreement between you and Leavero, and supersede all prior understandings and agreements of the parties.